Shipping policy

We currently ship Natural Bods orders Australia wide.

Order Processing

Orders are generally processed and dispatched within 1–2 business days of receiving your order.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation with tracking details where tracking is available.

Delivery

We use reliable Australian postage and delivery services to get your order to you safely.

Delivery timeframes can vary depending on your location and the delivery service selected. As a general guide:

-Standard delivery: approximately 2–8 business days

-Express delivery: approximately 1–4 business days

These timeframes are estimates only and may be longer during busy periods, public holidays or circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

From time to time, Natural Bods may offer free shipping promotions or discount codes. Any conditions applying to these offers will be stated at the time of the promotion.

Tracking

Where a tracked delivery service is used, tracking details will be provided once your order has been dispatched.

Please ensure your delivery address is correct when placing your order. Natural Bods cannot be responsible for delays or additional costs resulting from an incorrect or incomplete address supplied by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in locating your parcel.

For tracked deliveries, we may ask you to check the tracking information and, where necessary, contact the delivery provider.

If an order is confirmed as lost in transit, we will work with the delivery provider to resolve the issue.

Damaged Orders

We take care when packing your order. If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and product.

We will assess the issue and arrange an appropriate remedy where required.

International Shipping

At this time, Natural Bods ships within Australia only.

We may offer international shipping in the future.

Australian Consumer Law

Nothing in this Shipping & Delivery Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

If you have any questions about shipping or your order, please contact us at hello@naturalbods.com.au